New Dates for September -December Coming Soon!

Are you new to your role in volunteer management and require formalized training?

Is your organization just beginning to build support for a volunteer program?  Are you in the process of implementing a new volunteer program? 

This interactive course provides an overview of the volunteer management cycle, from the inception, maintenance to execution. This workshop will provide tangible tools to help you develop your skills to build a sustainable volunteer program. 

Have you ever asked yourself ‘what type of leader am I and what is my leadership style’? 

How would your volunteers, clients, staff and vendors answer that question?

We get so involved with the "work" we often are not aware of our leadership or management approach. 

We believe "Leadership is about making those around more powerful". This course will help you develop your leadership and management style.

The purpose of a Risk Management Plan is to protect your organization, staff, volunteers, and clients. The more you can make risk management a part of your organization’s culture, the more it puts your organization, rather than the potential risks, in charge.

It makes no difference whether staff or volunteers provide a service, if something goes wrong, your organization could be exposed to liability.

Managing risk doesn’t have to be an intimidating or overwhelming task! A successful risk management strategy is one that is tailored to your organization.

Whether the role of a volunteer is basic or more complex, the same level of orientation, training and supervision must be provided in order to help your volunteers perform their tasks to the best of their ability.

Increase your ability to engage volunteers, run dynamic orientations, effective training, and provide support and supervision. As a result, you will also increase the capacity of your volunteer program – helping volunteers gain skills, expand their responsibilities, move into leadership roles or shift their placements within your organization.

Once you have engaged volunteers through orientation, training and supervision, you want to continue to provide them with opportunities to grow and contribute while ensuring they understand the impact they are making. 

Volunteer turnover can significantly affect the organization as well as other volunteers.

A performance evaluation/reviews for ...MY volunteers? That’s not what we do!!!

And...why not? 

Don’t you think your volunteers want to know how they are doing? 

Or what they think about your program and organization? Feedback is essential to sustain continued engagement, commitment and growth.

Successful performance reviews provide an opportunity to open communication between you, your volunteers and organization. Outcomes from volunteer performance reviews can range from “applause” to “dismissal” by the volunteer or the organization.

Ethical and Fiscal management are the building blocks, for the success of any organization. Ethical Leadership is how a volunteer administrator acts in a morally responsible way. Financial management forms a picture of the organization that demonstrates sound financial planning that can be presented to all stakeholders.

Are you a new board member wanting to learn more about your role, or an experienced board member wishing to enhance your skills and work effectively as a team? 

Policies and procedures are a principle, plan or course of action. It serves as a guide that contains useful information that will assist you and your volunteers in their roles. Policies answer the questions “why” and “what” must be done to meet the needs of the organization and “how” will this be conducted. To achieve this you must create manageable task by keeping it simple and doing it over a period of time. Clear policy statements guide the volunteer administrator’s planning process.

Events are critical to the success of many non-profit organizations. Whether it’s a fundraiser, volunteer appreciation, bottle drive or information session… it’s an event! Volunteer managers, need to be able to create successful, relevant events that achieve the goals and objective of the organization.Whilst utilizing resources, time and money effectively.

Social media has proven to be so powerful that many businesses and non-profit organizations have implemented it in their communications and marketing strategies. Having a strong online presence is especially important for non-profit organizations, whose causes rely heavily on their supporters.This one-day session provides an overview of social media which will help you initiate, improve and increase your community engagement.

Marketing for nonprofits teaches the strategies and tactics used to indentify, create and maintain satisfying relationships with customers that result in value for both the customer and market.